POPIA-aligned data vault
Employee queries and documents processed in a secure environment with purpose limitation, data minimisation and retention policies aligned to POPIA principles.
POPIA compliant WhatsApp for HR
WhatsApp HR POPIA done properly — encryption, access controls and audit trails designed for South African data protection law.
Why POPIA compliant WhatsApp HR needs the Business API
Using the free WhatsApp Business app for employee HR data is not suitable for South African enterprises. The official WhatsApp Business API — deployed by Pure Messaging — provides the infrastructure, access controls and data handling practices required for POPIA-compliant WhatsApp HR at scale.
Security controls
AES-256 encryption
Data encrypted in transit and at rest. WhatsApp's end-to-end encryption protects messages between employer and employee.
Role-based access
Granular permissions by region, department or function. HR sees HR data; Ops sees Ops data. Every admin action is audited.
Audit trails
Immutable logs of every message sent, received and acknowledged. Exportable records for IR, OHS, safety boards and internal auditors.
Pre-launch compliance review
Every Pure Messaging deployment includes an enterprise-grade security review with your IT and legal teams. We map data flows, consent mechanisms, retention schedules and access policies before your WhatsApp HR channel goes live.